Privacy Policy

1. Introduction

GeneralResourcePlaza ("we," "us," or "our") is dedicated to respecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you visit our website generalresourceplaza.top or engage our yacht charter services.

Your agreement to the data handling practices detailed in this policy is assumed upon your use of our services. This policy adheres to relevant privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy acts.

2. Information We Collect

2.1 Personal Information

Personal information that you willingly provide to us includes:

• Making a reservation for a yacht charter
• Reaching out to us via our website or telephone
• Signing up for newsletters
• Completing forms on our website
• Taking part in surveys or promotional activities

Such information may contain:

• Your name and contact details (such as email, phone number, and address)
• Financial details for payments (handled securely by third-party entities)
• Specific needs and preferences regarding charters
• Contact details for emergencies
• Any dietary requirements or health-related information (if shared by you)

2.2 Information Collected Automatically

While you browse our website, certain information about your device and how you utilize the site is gathered automatically:

• IP address and geographical details
• Browser kind and version
• Visited pages and duration of stay on the site
• Referral website sources
• Device specifications (model, display resolution, etc.)

2.3 Cookies and Similar Technologies

To enhance your experience with our website, we deploy cookies and similar tracking mechanisms which allow us to:

• Store your preferences
• Assess website performance and usage
• Deliver content tailored to you
• Refine our offerings

You may manage your preferences for cookies through your browser settings or our cookie consent tool.

3. Utilization of Your Information

The information we collate serves multiple purposes, including:

• Provision of Services: To handle reservations for yacht charters, finalize bookings, and communicate about your charter plans
• Support for Customers: To address inquiries and offer help when needed
• Handling of Payments: To execute financial transactions and manage accounts
• Protection and Safety: To ascertain the security of our operations and safeguard against deceptive activities
• Promotional Outreach: To send promotional content and updates, given your consent
• Site Enhancement: To analyze visitor activity and improve our website's functionality
• Adherence to Laws: To comply with the legal and regulatory framework

4. Distribution and Revelation of Information

Under no circumstances do we sell, exchange, or lease out personal information to outside parties. The sharing of your details may occur under these scenarios:

4.1 Third-Party Service Providers

We may disclose your information to reliable third-party vendors who aid us in various operations such as payment procedures, website management, email campaigns, monitoring and analytics, and customer support efforts.

4.2 Legal Compulsions

Your personal data may be disclosed if mandated by legal requirements such as judicial orders, during emergencies, or for delving into potential fraudulent or illegal acts.

4.3 Business Transactions

If a business transfer like a merger, acquisition, or assets sale occurs, your personal data may be transferred as part of such dealings.

5. Safeguarding Data

We employ suitable technical and organizational measures to safeguard your personal data from unauthorized access, modification, exposure, or destruction. These precautions include encryption, secure servers, controlled access, periodic reviews, and training of staff.

Even though we strive to secure data, the inherent nature of the internet means no method is fully secure. Therefore, we cannot promise the absolute security of your data.

6. Keeping Data

We only retain personal data as long as necessary for the purposes it was collected or as required by law. Typical retention periods are as follows:

• Charter Bookings: 7 years for tax and legal purposes
• Marketing Materials: Until you opt-out or delete your account
• Web Analytics: 24 months
• Customer Interactions: 3 years from the last communication

7. Your Privileges and Options

Your rights include the ability to request access, correction, deletion (with legal exceptions), portability, opt-out from marketing communications, and control over cookies. Contact us at the provided details below to exercise these rights.

8. Services from Third Parties

8.1 Google Analytics

Google Analytics is utilized for analyzing our website's user interaction. You may opt out via Google's designated browser add-on.

8.2 Social Media Platforms

Our platform may contain links to various social media with separate privacy practices.

8.3 Payment Handling

Payment operations are managed by third-party processors that conform to PCI DSS standards.

9. International Transfer of Data

Your data may be processed in countries other than Germany, but we enforce data protection measures compatible with the prevailing privacy laws.

10. Privacy for Minors

We do not purposely target or gather information from children under the age of 13. Should we find out that such information has been provided to us, we urge immediate contact for its removal.

11. Policy Revisions

We may adjust this Privacy Policy to more accurately reflect our policies or legal obligations by announcing the updated document on our website, emailing registered users, or posting a notice on our platform. Continued engagement with our services after the date of effect is perceived as acceptance of the new terms.

12. Communication Channels

For inquiries concerning this Privacy Policy or our data practices, reach out to us:

13. Google Ads User Consent Compliance

We adhere to the user consent guidelines of Google Ads. Alterations to your tracking/cookie preferences can be made at any time via our cookie settings.